Customer Service is people . . . serving people.
This is just a few we have serving you.
Our employees make the difference. . .
Rodney Swarms - President
It has wisely been said, “Service is the lifeblood of any organization, everything flows from it, and is nourished by it.” We have an unwavering commitment to build a dedicated team of passionate people who serve their boss…THE CUSTOMER!
John Cole - Vice President
Service is the driving force behind a successful company. It is the focus, courtesy, and attention that you offer your customer while trying to earn their business. If you can deliver a sense of exceptional value to a customer, they will in turn become a salesperson for your company by telling their friends and family about you and your company.
Amy Gilliam - Office Manager
Service is the most important part of a business. As office manager, I will maker sure that phone calls in the office are taken care of in a friendly and efficient manner, and follow up calls are taken care of.
Heather Brady - Service Dispatcher
Service is work done by a person or group that benefits another. It is my goal at The Plumbing Knight to ensure that the customer is informed about their appointment, to make the customer feel “at home”.
Tony - Service Tech
Service is a quality job done in a clean and hassle free way.
Matt - Veteran Service Tech
Service’s main goal is to take care of the customers effectively and in a timely manner. Leaving the customer satisfied with the work preformed and the cost of the repair will always bring repeat business.
David Swarms - Veteran Service Tech
My definition of service would be to spend time with a customer in whom I provide comfort, confidence, and assurance that whatever the problem they are facing is; it will be taken care of before we leave. I do not come to work anymore because of a paycheck, I come because I see a need to serve others, and that is what I enjoy doing.
Jeff Iker - Service Manager
Service is providing our customers timely correction of their plumbing problems. We are the plumbing professionals and customers must be able to rely on us to point them in the right direction when these plumbing needs arise. In the Pinehurst area we offer a service experience that leads our industry.
